Microsoft to refund millions of customers over 365 subscription price increase for Copilot AI add-on

Almost 3 million Australians will be eligible for a refund of the difference between the AI-powered Copilot and ‘classic’ versions of the 365 softwareFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastAlmost three million Australians will be offered refunds after Microsoft apologised for the way it charged customers to access its artificial intelligence tools.Microsoft Australia emailed the offer to software subscribers on Thursday and admits the pricing structure and plans lacked clarity and fell short of its standards. Continue reading...